Concerned about Your Veterans Disability Claim? Check Out the Improvements to Speed Up the Process
At the end of the first quarter of 2012 the Department of Veterans Affairs (VA) issued a press release regarding their halfway point to the 2015 veterans’ disability claim processing goals.
In the past 3 years, the VA has completely implemented the following programs:
- Quality Review Teams – quality specialists who are assigned to regional offices to evaluate employee performance and process reviews to catch errors in the early stages.
- Simplified and Standardized Rating Notification Letters – decision letters that clearly explain the VA’s decision on a veterans’ claim, the evidence they considered, and the reasoning behind the decision.
- Claims Transformation Initiatives – the cornerstone of the VA’s plan that has been piloted at 4 regional offices and is expected to be put into action at 12 additional offices by the end of 2012.
The center of the VA’s claim processing improvement plan is the Claims Transformation Initiatives which can be broken down into 4 main components:
- Intake Processing Center – a formalized process for gathering, sorting, and distributing claim documents to the appropriate departments.
- Segmented Processing Lanes – a rating system to identify high priority claims to expedite severe disability cases and obtain faster decisions.
- Cross-Functional Teams – a case-management method which will minimize the need for reworking of in-progress claims.
- Veterans Benefits Management System – an electronic claims processing system that’ll assist in prioritizing and organizing documentation.
While the new systems will certainly benefit veterans who file claims in the future, those who have already filed and are still awaiting a decision or have received a denial may not have such help.
If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability representative from Disability Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veteran’s disability rights firm today – 1-(800)-800-3332.