Joint Commission Releases Survey on Quality of VA Healthcare Facilities

Posted on August 8, 2016 by Disability Help Group

Following allegations of improprieties in the scheduling of healthcare appointments and quality-of-care concerns, The Joint Commission launched a review of the Department of Veterans Affairs (VA) healthcare system. From October 2014 to September 2015, The Joint Commission assessed the following areas of performance at VA healthcare facilities:

  • Organizational leadership and culture
  • Processes associated with “patient flow and coordination of care”
  • Processes associated with veterans’ timely access to care
  • Processes that could show delays in care and diagnosis
  • Prevention and control of infections
  • An environment of care

The Joint Commission conducted the surveys unannounced at 139 VA medical facilities and 47 community-based outpatient clinics across the United States.

The VA provided The Joint Commission with specific data for each facility to aid the surveyors in concentrating on the most critical areas of discrepancy. Through the surveys, The Joint Commission was able to identify patterns among VA healthcare facilities that could potentially lead to delays in patient scheduling and care.

This new assessment report serves to show the progress the VA is making on rectifying the earlier allegations of delays in patient scheduling and quality-of-care. The Joint Commission will follow up with these surveys during the triennial accreditation surveys.

You can view the full report on the VA’s website.

Veterans Deserve Care for Service-Connected Disabilities

Aside from general health care provisions granted to veterans in good standing, those with service-connected disabilities have the right to seek special compensation for their ailments. The Disability Help Group assists disabled veterans with their claims for disability ratings and compensation.

Contact us today to schedule a free consultation with one of our compassionate disability advocates: 800-800-2009.