Services Expand for VA’s Existing Veterans Crisis Line

Posted on February 17, 2016 by Disability Help Group

In 2007, the Department of Veterans Affairs (VA) introduced a Veterans Crisis Line to help our service members in times of serious need. This 24/7 phone center is open year-round to allow disabled veterans, active duty military, veterans, and military families connect immediately to a crisis support specialist who can help guide them to the right resources. Now the VA is planning on expanding their services beyond a voice phone line with a texting service.

Users can now text their requests to 83-8255 for confidential, immediate crisis support
. This new feature adds on to the current phone and online chat features, which so far have reached 500,000 calls and 31,000 chats resulting in the intervention on 18,000 immediate crisis responses.

Another effort is being developed to extend the VA’s support services to soldiers and veterans stationed or living in other countries. The Veterans Crisis Line phone service will now extend to accept calls from Europe by dialing 0800-1273-8255 or DSN 118 to be connected to the same call centers in the U.S. and speak to a trained VA crisis responder.

Many of the responders at the VA call centers are veterans themselves, giving disabled veterans in need of support on a more personal connection
during crisis intervention. The Veterans Crisis Line is just one of the many benefits available to disabled veterans and their families that can help when you suffer from a serious service-connected disability.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability representative from Disability Help Group is ready to help. To learn if you are entitled to certain programs and benefits contact our veteran’s disability rights firm today – 1-(800)-800-3332.