Veterans’ Disability Claims: Staff Training Improves Accuracy

Posted on February 19, 2016 by Disability Help Group

To keep with their goal of 98% accuracy by the year 2015 for all veterans’ disability claims, the Department of Veterans’ Affairs (VA) has implemented a new training model, known as the “Challenge”, for improvement.

The recently implemented training initiative overhauled previous methods and provides extensive hands-on training by supervisors. The training program has been condensed to eight weeks to provide more rapid turnaround for new employees and those undergoing refresher training.

There have been 1,300 VA employees who have undergone the training and have also reported being able to process 150% more claims per day with a 30% increase in accuracy. 

These initiatives for accuracy and better training come with the push for reducing the extensive backlog of veterans’ disability claims. There are still roughly 900,000 claims pending for veterans across the U.S., some of which have been awaiting a decision for over a year. Unfortunately within this time, a veteran’s disability could turn fatal.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability representative from Disability Help Group is ready to help. One of the benefits of working with a veterans’ disability representative is that they can often prevent the kinds of errors that can unnecessarily delay the processing of your claim. 

To learn if you are entitled to certain programs and benefits contact our veteran’s disability rights firm today 1-(800)-800-333.